Category: <span>Surveys</span>

COVID-19: Voice of Consumers on Travel & Hospitality

It’s a Tuesday evening, and you wait at the curb for your Uber. The app prompts you with a reminder that riders must wear a mask, and you sort through your bag to make sure you packed one. As you strap on your mask, your driver pulls up, and you duck into the backseat, where […]

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Surveys

Teardrop Tap Bartending Service Described as “An Ice Cream Truck for Adults” Goes Viral

Pandemic inspires innovation for two young female entrepreneurs to launch a unique hospitality venture that is already resonating with millions We now find ourselves passing the half-way mark of 2020, and it’s been a wild ride. Surely, an unexpected one, but nonetheless, the ‘unprecedented times’ ushered in by the COVID-19 pandemic have become our certain […]

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Market Research, Surveys

3 Brands That Have Used Market Research to Transform Their Offering

Now, more than even, companies of all types and sizes should be leveraging market trends and customer feedback to stay relevant when it comes to products, messaging and engagement.

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Market Research, Surveys

The future of market research: 2020 and beyond

With no ability to foresee the COVID-19 pandemic and its effects on all of us in both our personal and work life before the new year, organizations have had to be agile to navigate, 2020. Despite the halt, perhaps even a ‘reshuffling of the deck’ of what we call our day-to-day life, businesses’ rules have […]

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Surveys

5 key customer satisfaction KPIs

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